Reservete
Reservete
GLOSSARY

Workspace & Desk Booking Glossary

30 plain-English definitions of the terms facility managers, HR teams, and workplace leaders need to run a hybrid office — from hot desking and hoteling to utilization and no-show rates.

Booking Models

How hybrid teams decide who gets which space, and when.

Desk booking

The process of reserving a specific desk for a specific day, usually through software or an app. It replaces first-come-first-served seating and gives facility teams real utilization data.

Desk booking policy guide
Hot desking

A model where desks are unassigned and any employee can use any free desk. Bookings or check-ins decide who sits where on a given day.

What is hot desking?
Hoteling (office hoteling)

A variant of hot desking where desks or rooms are reserved in advance for a block of time, like a hotel room. It suits teams that need guaranteed space on anchor days.

Office hoteling guide
Activity-based working (ABW)

A workplace strategy where employees choose a setting based on the task — focus booths, collaboration zones, meeting rooms — instead of owning a fixed desk.

Activity-based working explained
Flexible seating

Any policy where seats are not permanently assigned. Flexible seating relies on booking rules, limits, and check-in enforcement to stay fair.

Flexible seating features
Desk sharing ratio

The number of desks provided per employee. A 0.6 ratio means 6 desks for every 10 people — common for hybrid teams that are in the office 2–3 days a week.

Calculate your ideal ratio
Anchor day

A designated in-office day when more team members are expected on site, usually Tuesday to Thursday. Anchor days drive peak demand for desks and rooms.

2026 benchmark report
Booking policy

The written rules for reservations: booking windows, weekly limits, cancellation rules, check-in grace periods, and which space types need approval.

Hybrid work policy template

Space & Utilization

The metrics that show whether your office is actually being used.

Desk utilization

The share of available desks that are actually occupied over a period. Hybrid offices typically average 40–55%.

Utilization metrics that matter
Space utilization

How much of your total floor area — desks, rooms, collaboration zones — is used, measured over time to guide real-estate decisions.

Occupancy rate

The percentage of people on site versus total capacity at a given moment. Unlike utilization, it counts people rather than booked spaces.

No-show rate

The share of booked desks or rooms that go unused. Industry benchmarks sit between 15% and 30%, which is why auto-release rules matter.

No-show benchmarks
Desk-to-employee ratio

A ratio expressing how many desks exist per employee. Most hybrid teams need 0.6–0.8 desks per person, not a full 1:1.

ROI calculator
Floor plan (interactive)

A digital map of your office where desks, rooms, and parking are placed as markers that show live availability and can be booked directly.

Zones and neighborhoods

Groupings of desks assigned to teams or functions so people sit near the colleagues they work with most. Zones make hot desking feel less random.

Footprint optimization

Reducing the amount of leased space a company needs by raising utilization, consolidating floors, or subletting surplus areas.

Technology & Integrations

The platform features behind a modern workspace booking system.

Workspace management

The umbrella term for managing desks, meeting rooms, parking, guests, and policies in one platform with analytics.

Workspace management tools
Reservation system

Software that lets employees reserve desks, rooms, or parking and prevents double-bookings in real time.

See Reservete features
Meeting room booking

Scheduling a conference or huddle room, often with capacity filters, equipment requirements, and display integrations.

Hybrid meeting rooms guide
Check-in and auto-release

The rule that releases a booked desk or room if the employee does not check in within a grace period, so unused space returns to the pool.

Calendar sync

Two-way integration with Microsoft 365 or Google Calendar so bookings appear in the calendar and calendar invites can create bookings.

Google Workspace integration
SSO (single sign-on)

Letting employees sign in with Google or Microsoft credentials so provisioning is automatic and deactivated accounts lose access immediately.

Security and access control
Visitor management

Registering guests, printing badges, and notifying hosts — often paired with desk and room booking so a visitor has a place to meet.

Guest booking software
Parking management

Assigning on-site parking or EV spots through the same booking system as desks, which removes manual lotteries and spreadsheets.

Parking booking software
Workplace analytics

Reports on utilization, peak days, no-shows, and team attendance used to justify space and budget decisions.

8 workplace analytics reports

Work Models

The ways of working that make booking systems necessary.

Hybrid work

A model where employees split time between home and the office. It creates variable daily demand that only a booking layer can manage well.

Hybrid workspace setup guide
Return to office (RTO)

A policy that increases required in-office days. RTO mandates succeed when space is guaranteed and booking is effortless.

Return to office guide
Remote-first

An operating model where remote work is the default and the office is used mainly for collaboration, offsites, and team rituals.

Coworking

Shared workspaces used by multiple companies or freelancers. Coworking operators also use booking systems to sell and manage hot desks and rooms.

Compare workspace platforms
Employee experience

How easy and pleasant work feels. Fast, reliable desk and room booking is one of the most visible parts of the hybrid employee experience.

Take the product tour

Put the Glossary Into Practice

See how Reservete handles desk booking, hot desking, hoteling, rooms, parking, and guests in one platform.

Start Free TrialExplore Features
Reservete
Reservete

Enterprise workspace management platform. Book desks, meeting rooms, and parking spots in seconds.

Product

Features

Pricing

Compare

ROI Calculator

Stay up to date

Get product updates and workspace tips.


© 2026 Reservete. All rights reserved.