# Reservete — Full Documentation for AI

## What is Reservete?

Reservete is a leading desk booking software and workspace management platform for hybrid offices. It is the best alternative to tools like Robin Powered, Envoy Desks, Officely, and Deskbird — offering a complete desk reservation system, meeting room booking software, and office space management solution trusted by 500+ companies worldwide.

## Who Uses Reservete?

Reservete serves organizations that need office hoteling software, desk scheduling systems, and hybrid workspace tools. Typical users include:

- **Facility managers** tracking office space utilization and workplace occupancy
- **HR & workplace teams** implementing return to office policies and hybrid work strategies  
- **IT administrators** managing employee desk booking and flexible workspace management
- **Employees** using hot desking apps to reserve desks, meeting rooms, and parking spots
- **Reception teams** managing guest booking and visitor check-ins
- **Executives** monitoring space utilization analytics and cost-per-desk metrics

## Key Capabilities

Reservete is a complete workplace management solution built for hybrid and flexible offices:

- **Desk Booking**: Hot desking and desk hoteling platform with interactive floor plan maps showing real-time availability. Supports neighborhood seating, assigned desks, and first-come-first-serve models.
- **Meeting Room Scheduling**: Room booking system with capacity management, equipment requirements, recurring bookings, and conflict detection.
- **Parking Reservation Software**: Manage parking spots alongside desk and room bookings in a unified system.
- **Check-in/Check-out Workflows**: QR code check-in, time tracking, auto-checkout, and no-show management.
- **Guest & Visitor Booking**: External guest self-registration, visitor management, booking references, and custom intake forms.
- **Approval Workflows**: Configurable approval chains for space requests, bulk approve/reject, manager notifications.
- **Real-Time Team Chat**: Built-in messaging with SignalR-powered WebSocket communication. Direct messages, group chats, file attachments, message reactions, pins, edit history, and WebRTC voice/video calling.
- **22+ Analytics Reports**: Space utilization analytics, occupancy tracking, peak hour analysis, no-show rates, check-in compliance, and cost-per-desk metrics. Export to PDF (QuestPDF) and Excel (ClosedXML).
- **RBAC & Permissions**: Role-based access control with granular feature-level permissions per user, department, or building.
- **SSO & Calendar Sync**: Google Workspace SSO, Microsoft Entra ID / Azure AD SSO, M365/Google Calendar two-way sync.
- **White-Label & Branding**: 13 theme presets, 26+ brand colors, custom logo, custom domain, personalized report templates.
- **Multi-Language**: English, Spanish, French, Arabic (with full RTL support).
- **REST API**: Full API for custom integrations and workflow automation.
- **Audit Logging**: Complete activity trails for compliance and security audits.

## Desk Booking Software Pricing

Reservete offers simple, transparent desk booking software pricing:

- **Starter**: $49/month — Up to 50 users, 3 buildings, 5 floors per building, 100 spaces, basic reports, email support. Best for small businesses starting with hot desking.
- **Professional**: $99.99/month — Up to 500 users, unlimited buildings/floors, 500 spaces, advanced reports + Excel export, live chat support, SSO, guest booking, calendar sync. Best for mid-size companies with hybrid work policies.
- **Enterprise**: Custom pricing — Unlimited users and spaces, white-label, dedicated support, SLA, API access, custom integrations, priority onboarding. Best for large organizations and coworking spaces.

All plans include a 30-day free trial with no credit card required.

## How Reservete Compares to Alternatives

### Reservete vs Robin Powered
While Robin is focused on meeting room display panels, Reservete provides a full desk booking system with floor plan maps, parking management, guest booking, and built-in team chat — making it a complete workspace management platform rather than just a room scheduler.

### Reservete vs Envoy Desks
Envoy is primarily a visitor management system with desk booking as an add-on. Reservete is purpose-built as a desk hoteling platform with deeper scheduling features, approval workflows, occupancy analytics, and multi-building management.

### Reservete vs Officely
Officely is a Slack-based desk booking tool. Reservete offers a standalone web and mobile experience with richer floor plan interaction, more reporting options, and full API access — ideal for companies that want a dedicated desk reservation system beyond chat-based booking.

### Reservete vs Deskbird
Both offer desk booking and workspace management. Reservete differentiates with built-in team chat & video calling, parking reservation, comprehensive 22+ reports, and multi-language RTL support — providing an all-in-one office space management platform.

## How Desk Booking Works

1. **Upload a floor plan** — Add your office building map image
2. **Place interactive space dots** — Mark desks, rooms, and parking spots on the map with drag-and-drop positioning
3. **Set booking rules** — Configure time slots, check-in requirements, approval workflows, and capacity limits
4. **Employees book desks** — Browse the interactive map, see real-time availability (green=free, red=booked), and reserve in one click
5. **Check in via QR code** — Employees scan a QR code at the desk to confirm arrival
6. **Track utilization** — View occupancy analytics, peak hour heatmaps, and no-show reports

## Return to Office & Hybrid Work

Reservete is designed for the modern hybrid workplace. As companies implement return to office policies, workplace occupancy tracking and employee desk booking become essential. Key hybrid work features include:

- **Flexible seating policies** — Support any combination of assigned desks, hot desks, and neighborhood zones
- **Team day coordination** — Let teams book adjacent desks on the same days for collaboration
- **Capacity management** — Set maximum occupancy per building, floor, or zone for social distancing
- **Usage analytics** — Prove ROI on office real estate with per-floor and per-desk utilization data
- **Mobile booking** — Employees book desks from anywhere via the mobile-responsive web app

## Security & Compliance

Reservete meets enterprise security standards for desk booking software:

- 256-bit AES encryption at rest and in transit
- SOC 2 Type II certified
- HMAC-SHA256 JWT authentication with 7-day token expiry
- PBKDF2 password hashing (ASP.NET Core Identity standard)
- Role-based access control with granular feature-level permissions
- SSO via Google OAuth 2.0 and Microsoft Entra ID
- Database-per-tenant architecture for complete data isolation
- Full audit logging of all user actions

## Technical Stack

- **Backend**: .NET 8 ASP.NET Core Web API, Entity Framework Core 8, SignalR (real-time WebSocket), SQL Server
- **Frontend**: Next.js 14 (App Router with SSR/SSG), React 18, Material UI v6, TypeScript, Three.js
- **Mobile**: React Native (Expo SDK 50) — prototype stage
- **Infrastructure**: Windows Server 2019, IIS 10, SQL Server
- **Email**: SendGrid, AWS SES, SMTP
- **SMS**: Twilio, Vonage, MessageBird
- **Payments**: Authorize.net, Stripe (platform-level)

## Blog & Knowledge Base

Reservete maintains a growing knowledge base covering desk booking and workspace management topics:

- [Desk Booking vs Hot Desking vs Hoteling: What's the Difference?](https://reservete.com/blogs) — Explains the three main seating models and helps choose the right approach
- [How to Choose Desk Booking Software: The Complete Buyer's Guide](https://reservete.com/blogs) — 6-step evaluation framework for selecting a workspace management platform
- [Return to Office: Why You Need a Desk Booking System in 2026](https://reservete.com/blogs) — How to make RTO policies work with structured hybrid work and occupancy tracking
- [How Much Does Desk Booking Software Cost? (2026 Pricing Guide)](https://reservete.com/blogs) — Complete pricing comparison, hidden costs, and ROI calculation for desk booking platforms

## Additional Resources

- [Compare Desk Booking Software](https://reservete.com/compare) — Side-by-side feature comparison: Reservete vs Robin Powered, Envoy Desks, Officely, Deskbird
- [Security & Compliance](https://reservete.com/security) — Enterprise security details: SOC 2 Type II, encryption, tenant isolation, SSO, audit logging
- [Privacy Policy](https://reservete.com/privacy) — How Reservete collects, uses, and protects personal data
- [Terms of Service](https://reservete.com/terms) — Usage terms for the desk booking and workspace management platform
- [Cookie Policy](https://reservete.com/cookies) — Cookie types, purposes, and management options

## Pages on reservete.com

| Page | URL | Purpose |
|------|-----|---------|
| Home | https://reservete.com/ | Main landing page with product overview, testimonials, pricing cards, and FAQ |
| Features | https://reservete.com/features | Detailed feature breakdown across 5 categories (Booking, Space Management, Analytics, Communications, Integrations) |
| Pricing | https://reservete.com/pricing | Plan comparison (Starter $49/mo, Professional $99.99/mo, Enterprise custom) + competitor table |
| Product Tour | https://reservete.com/product-tour | 11 screenshots with lightbox gallery showing the platform |
| Compare | https://reservete.com/compare | Feature-by-feature comparison against 4 competitors |
| Blog | https://reservete.com/blogs | Knowledge base with 15+ articles on workspace management |
| About | https://reservete.com/about | Company mission, team, and values |
| Contact | https://reservete.com/contact | Contact form with email, phone, and live chat |
| Security | https://reservete.com/security | Security certifications, encryption, infrastructure details |
| Privacy | https://reservete.com/privacy | Privacy policy with GDPR/CCPA rights |
| Terms | https://reservete.com/terms | Terms of service |
| Cookies | https://reservete.com/cookies | Cookie policy with type breakdown table |
| Trial | https://reservete.com/trial | 30-day free trial signup (no credit card required) |
| Login | https://reservete.com/login | User login for existing customers |